Your phone won't pair to system

• Perform a hard reset in the phone by removing the battery (if removable – see your phone's owner's manual).
• Delete the pairing history in your phone and Uconnect® system, which is usually found in the phone's Bluetooth® settings.
• Verify you are selecting “Uconnect” in the discovered Bluetooth devices on your phone.

Your phone won't reconnect to the system after pairing

• Set your phone to "auto-connect" or "trusted device" within the phone's Bluetooth® settings
• Perform a factory reset on your phone. Refer to your phone manufacturer or cellular provider for instructions.
• Many phones don't automatically reconnect after being restarted. Your phone can still be connected manually.

Your phonebook didn't download

• Check “Do not ask again," then accept the “phonebook download” request on your phone.
• Up to 2000 contact names with four numbers per contact will transfer to the system's phonebook.

Text messaging through your system doesn't work

• Check “Do not ask again," then accept the “connect to your messages” request on your phone.
• Verify that your phone has the Bluetooth® feature (Message Access Profile).

You can't make a conference call*

• Please keep in mind, Verizon, Sprint and US Cellular do not support conference calling.

You can't make a call while connected to the AUX jack

• Plugging in your phone to AUX while connected to Bluetooth® will disable Hands-Free Calling. Do not make calls while your phone is plugged into the AUX jack.

You're having trouble streaming music via Bluetooth®

• Before driving, start the music app on your phone. Your phone may have closed the app to conserve battery. Restart it by opening the music app and pressing play.