All Chrysler, Dodge, Jeep®, Ram, FIAT® and Alfa Romeo vehicles, and most - but not all - competitive make vehicles are eligible for genuine Mopar® Vehicle Protection. You may purchase a plan for your vehicle by visiting your local, authorized dealer or calling 1-888-240-2709. If you are interested in Mopar Vehicle Protection® for another make, please visit your authorized dealer to inquire about eligibility.
A Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo dealer approved by FCA US LLC to sell, diagnose and repair vehicles from those brands.
A mechanic working at a Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo dealership trained to specifically diagnose and repair vehicles from those brands.
Mopar® Vehicle Protection is offered with a wide variety of time and mileage terms, typically up to 7 years and 100,000 miles. Lifetime plans have no time limit on mechanical coverage, but only for the original owner; they are not transferable unless required by state law.
New Vehicle plan coverage and Certified Pre-Owned Vehicle plan coverage begin on the vehicle's warranty start date (the date the vehicle was delivered to its original owner) and at zero miles. This coverage does not begin upon expiration of the new vehicle warranty.
For example: Your vehicle's warranty start date is July 1, 2016 and the odometer reads 10,000 miles. You purchase a 5-Year / 100,000-Mile Maximum Care℠ plan on November 1, 2016. Your coverage starts on July 1, 2016 and expires on July 1, 2021 or when your odometer reads 100,000 miles, whichever occurs first.
Traditional Pre-Owned Vehicle plan coverage and most - but not all - Convenience and Maintenance (non-mechanical) coverage begin on the date and mileage when you purchase the plan.
For example: You purchase a pre-owned 2013 Chrysler vehicle on August 1, 2016 and the odometer reads 50,000 miles. On the same day, you purchase a 2-Year / Unlimited Mileage traditional Pre-Owned plan. Your coverage starts on August 1, 2016 and expires on August 1, 2018.
The price of Mopar® Vehicle Protection is determined by many different factors, including your vehicle's warranty, type of coverage, length of coverage, deductible and vehicle type.
New Vehicle plans can be purchased anytime within 4 years and 48,000 miles of the vehicle's warranty start date (the date the vehicle was delivered to its original owner). Surcharges may apply after 1 year or 12,000 miles.
Certified Pre-Owned plans can be purchased on Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo vehicles with an active, Certified Pre-Owned Limited Warranty and an odometer that reads less than 75,000 miles. Lifetime plans for Certified Pre-Owned Vehicles must be purchased within 4 years and 48,000 miles of the vehicle's warranty start date (the date the vehicle was delivered to its original owner).
Traditional Pre-Owned Vehicle plans can be purchased on vehicles that are no more than 10 model years old and with an odometer that reads less than 125,000 miles. Your dealer will complete a Vehicle Inspection to ensure the vehicle is eligible for coverage.
Most - but not all - Convenience and Maintenance (non-mechanical) plans can be purchased on vehicles that are no more than 10 model years old and with an odometer that reads less than 125,000 miles. Some Convenience and Maintenance (non-mechanical) plans have specific enrollment rules. Please visit your local dealer for details.
When you purchase genuine Mopar® Vehicle Protection from a Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo dealer, or by calling 1-888-240-2709, you will receive a personalized plan provision in the mail about 3 weeks later. The plan provision will provide a detailed description of the benefits, coverage, terms and conditions of your plan. You can obtain a copy of your personalized plan provision from the Account Details section of this web site. If you don't receive your plan provision in the mail or it's not available on the website, call Mopar Vehicle Protection® at 1-800-521-9922 and we'll send you another copy.
The level of protection that covers 5000+ vehicle components. This is the most comprehensive level of protection.
The level of protection that covers 800+ vehicle components.
This website features a selection of our best-selling plans, but yes, we have others. Our Maximum Care℠ and Added Care Plus℠ plans are also available with $0 deductibles, in addition to the popular $100 deductible featured here. Call 1-888-240-2709 for details. And, your local Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo dealer offers these and many other specialized plans for mechanical coverage and maintenance, including commercial vehicle plans, lease vehicle plans, traditional pre-owned vehicle plans, Auto Appearance Care, vehicle theft deterrent, GAP insurance and a wide variety of oil, lube and filter, tire and wheel protection and roadside assistance plans. Some products are not available in some states. Please visit your local, authorized dealer for details.
No. We do not use telemarketing campaigns to make unsolicited offers of genuine Mopar® Vehicle Protection. If you would like to purchase, or learn more about genuine Mopar Vehicle Protection®, please visit your local Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo dealer. You can also call 1-888-240-2709, Monday through Friday between 9:00 a.m. and 8:00 p.m. ET, or Saturday between 10:00 a.m. and 3:00 p.m. ET. Or, you can complete and submit the form in the Talk with a Specialist section of the website, and we will call you during your preferred time of day. We will only call you if you submit this form. If you receive an unsolicited telephone call offering you a plan on your Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo vehicle, it is not from FCA US LLC or our agents, and it is not genuine Mopar Vehicle Protection.
The parent company of the Chrysler, Dodge, Jeep®, Ram, FIAT® and Alfa Romeo brands.
Please refer to the Maximum Care℠ and Added Care Plus℠ comparison on this website for descriptions of component coverage and other benefits of these best-selling plans. Visit your Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo dealer for details about other specialized plans. Your personalized plan provision provides the most detailed information about the benefits, coverage, terms and conditions of your plan.
You pay only the first $100 of the total cost of covered component repairs performed during each visit. Mopar® Vehicle Protection pays the rest. Other deductibles may be available. Ask a specialist at 1-888-240-2709 for details.
Both the Maximum Care℠ and Added Care Plus℠ plans provide coverage for up to three key fob repairs or replacements - with a total key fob coverage benefit of $600 for the covered vehicle. Key fob coverage is available even if the key fob is lost or stolen. And, this coverage is not subject to the deductible that applies to repair visits for covered components.
Both the Maximum Care℠ and Added Care Plus℠ plans pay up to $1,000 for lodging, meals and car rental expenses if: (1) the vehicle is inoperable due to a failure covered by the plan or the manufacturer's warranty and (2) the failure occurs more than 100 miles from home.
No. Mopar® Vehicle Protection does not duplicate any manufacturer's warranty coverage. It extends your coverage once your vehicle warranty expires. Our plans also include benefits that are not typically covered by a manufacturer's warranty, for example $1,000 Trip Interruption Protection to cover the cost of lodging, meals and car rental if you are stranded while traveling more than 100 miles from home.
A Mopar® Vehicle Protection plan does not duplicate your vehicle's warranty coverage. A plan extends your coverage once your vehicle warranty expires. In addition, our plans include non-mechanical coverage that is not included in your vehicle's warranty.
On all new vehicle Mopar Vehicle Protection® plans, like Maximum Care℠ and Added Care plus℠, your coverage starts at the vehicle's original manufacturer warranty start date (the date that the new vehicle was delivered to its original owner) and at zero miles, not upon expiration of the New Vehicle Limited Warranty.
For example, if you have a 3-year/36,000-mile warranty and choose a 5-year / 60,000-mile plan, both the warranty and plan will cover your vehicle for the first three years, then only the plan will cover the remaining two, or expire when you pass 60,000 miles - whichever occurs first.
Lifetime plans provide mechanical repairs for the covered components listed in your personalized plan provision, but they do not include wear items like brakes or tires. Non-mechanical benefits like first day rental, rental allowance, roadside assistance, towing allowance and trip interruption benefits expire at 7 years or 100,000 miles, whichever comes first. Lifetime plans cover only for the original owner; they are not transferable unless required by state law.
The warranty that originally comes with the vehicle.
Both Maximum Care℠ and Added Care Plus℠ provide a $35 First Day Car Rental Allowance for any non-overnight dealership mechanical repair or maintenance service, excluding bodywork.
Both Maximum Care and Added Care Plus℠ provide a $35 per day ($175 maximum per occurrence) Car Rental Allowance whenever a covered component fails, causing the vehicle to be both inoperable and require overnight repairs. Excludes bodywork.
A car rental allowance is included with most of our mechanical coverage, like Maximum Care℠ and Added Care Plus℠, and many of our other plans. Where applicable, car rental allowance will cover rental charges up to $35 per day for 5 days, for a maximum charge of $175 per repair occurrence. There is no limit to the number of occurrences.
Both the Maximum Care℠ and Added Care Plus℠ plans provide 24-hour "Sign-And-Go" Towing and Roadside Assistance (up to $100 per occurrence). Benefits include towing, flat tire change (with your good spare), battery jump, out-of-gas fuel delivery (maximum 2 gallons), and lockout service (i.e. keys locked in the car or a frozen lock).
"Sign-and-Go" Roadside Assistance is included with most of our mechanical coverage, like Maximum Care℠ and Added Care Plus℠, and many of our other plans. Where applicable, Roadside Assistance covers flat tire changes (with your good spare), battery jump, out-of-gas fuel delivery (2 gallons maximum) lockout service and many other emergency conditions. For more information, call Roadside Assistance at 1-800-521-2779. Roadside Assistance is provided by Cross Country Motor Club.
Parts made to FCA US LLC exacting specifications, for use in all Chrysler, Dodge, Jeep®, Ram, FIAT® and Alfa Romeo vehicles.
FCA US LLC backs our plans, and will pay for repairs to your Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo vehicle, or other vehicle, according to the terms and conditions described in your personalized plan provision.
Customers are responsible for proper operation and maintenance of vehicles covered by Mopar® Vehicle Protection, just as if the vehicle is operating under warranty. Please refer to the Owner's Manual supplied by FCA US LLC (or other vehicle manufacturer) for detailed information. Be sure to keep all receipts and work orders related to the maintenance of your vehicle. This will help to determine if the recommended maintenance schedule was followed, should the need arise.
Please call Mopar® Vehicle Protection at 1-800-521-9922.
Yes. Most of our mechanical repair plans, like Maximum Care℠ and Added Care Plus℠, can be purchased using a monthly payment plan. Payment plans are available whether you purchase Mopar® Vehicle Protection from your local dealer or by calling 1-888-240-2709. Everyone qualifies. There are no administration fees, but a down payment is required at time of purchase.
Yes, but this can only be done at the time you lease or purchase your vehicle, subject to the approval of your lease or loan provider. If you purchase your Mopar® Vehicle Protection after you purchase or lease your vehicle, you cannot add the cost of Mopar Vehicle Protection® to your lease or loan payment. In that case, please consider our interest-free payment plan as an alternative.
If you are using our interest-free payment plan and wish to pay your remaining balance, mail your invoice along with payment in full to:
If you are using our interest-free payment plan and haven't received an invoice, please call our payment processing center at 1-800-595-6286.
Yes. Mopar® Vehicle Protection is accepted at all those dealers throughout the United States (including Guam and Puerto Rico), Canada and Mexico.
Please return to the dealer where you purchased your Mopar® Vehicle Protection. If you purchased your plan over the phone from one of our specialists, please return to the dealer where you purchased your vehicle. If this is not possible, you may request service at any Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo dealer in the United States (including Guam and Puerto Rico), Canada or Mexico. You can use the Find a Dealer feature on this website to locate the nearest authorized dealer. In all these cases, service will be performed using new or authorized remanufactured Mopar parts.
If you are driving a vehicle that is not manufactured by FCA US LLC, please return to the dealer where you purchased your Mopar Vehicle Protection®. If they are not able to assist you, contact a dealer responsible for selling and servicing that make and model. In this case, you or the repairing dealer must contact Mopar Vehicle Protection at 1-800-521-9922 so we can authorize any repairs before they are started.
This will depend on the deductible level that you selected when you purchased your Mopar® Vehicle Protection. If you selected a $0 deductible, no deductible payment is required. If you selected a higher deductible, a payment will be required. Your exact deductible can be found in your personalized plan provision.
The Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo dealer that repairs your vehicle will submit a claim to Mopar® Vehicle Protection.
Yes, but you or the repair facility must contact Mopar® Vehicle Protection at 1-800-521-9922 so we can authorize any repairs before they are started and provide you with an authorization number.
No. Mopar® Vehicle Protection does not allow used or "like kind and quality" parts for plan repairs.
Rental vehicles should be obtained from the repairing dealer or a licensed rental agency. Rental coverage is subject to state and local laws, and the policies imposed by the rental agency. Mopar® Vehicle Protection is not responsible for any refusal by a rental agency to rent a vehicle to you.
Where applicable, car rental allowance will cover rental charges up to $35 per day for 5 days, for a maximum charge of $175 per repair occurrence. Some repairing dealers may submit the rental car claim or reimbursement on your behalf.
If your plan includes Roadside Assistance and you require help, please call 1-800-521-2779. In most cases, Roadside Assistance should be able to dispatch the required help on a "Sign-and-Go" basis. If this is not possible and you incur out-of-pocket expenses, you should notify a specialist at 1-800-521-2779 to confirm eligibility and obtain an authorization number.
Roadside Assistance is provided by Cross Country Motor Club.
If your plan includes Road Hazard Tire Protection, or Road Hazard Tire and Wheel Protection, please arrange for service at time of occurrence by calling 1-800-521-2779 to confirm eligibility and obtain an authorization number.
Roadside Hazard Tire Protection, and Road Hazard Tire and Wheel Protection, is provided by Cross Country Motor Club.
We endeavor to process reimbursement requests within 60 days of receipt.
You may visit the dealer where you purchased your Mopar® Vehicle Protection or send your change request to:
Please allow 30 days for changes to be processed.
If you wish to increase your level of coverage (for example, switching from Added Care Plus℠ to Maximum Care℠) extend your time or mileage terms and/or change your deductible, you may do so by visiting the dealer where you purchased your Mopar® Vehicle Protection. If this is not possible, please call Mopar Vehicle Protection® at 1-800-521-9922 for further information.
New Vehicle plans may be changed within 4 years and 48,000 miles of the vehicle's warranty start date (the date the vehicle was delivered to its original owner).
Traditional Pre-Owned Vehicle plans may be changed within 90 days of plan purchase.
Mopar® Vehicle Protection may make your vehicle more valuable and easier to sell. In most but not all cases, remaining coverage may be transferred to a second owner of the vehicle at the time of the vehicle sale. A $50 option transfer fee will be applied (in most states). Lifetime coverage is not transferable unless required by state law.
In most, but not all, cases, remaining coverage may be transferred to a second owner of the vehicle at the time of vehicle sale. A $50 option transfer fee will be applied (in most states). Lifetime coverage is not transferable unless required by state law. Your personalized plan provision describes the transfer rules applicable to your plan and the transfer fee in your state. If you have financed your Mopar® Vehicle Protection, the plan needs to be paid in full before you can transfer it.
A factory warranty transfer fee may also apply. To transfer the Powertrain Limited Warranty, you must have an authorized Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo dealer process a Transfer of Coverage Application for you. The cost for this service is $150 payable to the dealer. You must apply for this transfer within 30 days from the date you buy the vehicle from the previous owner.
We recommend that you take your personalized plan provision and the completed transfer form to your Chrysler, Dodge, Jeep, Ram, FIAT or Alfa Romeo dealer and they will assist you with the transfer.
If this is not possible, please complete and sign the transfer portion of your plan provision. Transfer requests need to be signed by the person to whom the plan provision was originally issued, and they need to be received by Mopar Vehicle Protection® within 60 days of the ownership change.
CANCELLATION POLICY: If you are the original purchaser of the plan, and coverage under the plan has not expired or been terminated, you may cancel if you have not authorized transfer of plan coverage to a new owner. To cancel the plan, you may take your plan to any dealer. The dealer will contact us to request termination of your contract.
If your vehicle is repossessed or rendered a total loss, and your plan was financed with your vehicle, your rights under this plan transfer to the lienholder. The lienholder is then responsible for requesting termination of the plan through the dealer where the plan was purchased. If the plan was not financed, any refund due will be paid to you by check in your name from FCA US LLC.
Please specify the Option Code(s) you wish to cancel. Option codes can be found on the first page of this document below Option Description.
On cancellation requests received* within the first 60 days from the original purchase date of the plan, you will be refunded the full amount you paid for the plan, provided no claims have been paid against the plan. In the event claims have been paid, or requests received* after 60 days, your refund will be based on the full amount you paid for the plan, less a pro-rata adjustment for time or mileage used, whichever is greater, less a $75 cancellation fee.
We reserve the right to cancel the plan after issuance should it be discovered that: (a) the vehicle is ineligible or has been modified/altered to make it ineligible after plan coverage has been in effect; (b) failure of the customer to maintain the vehicle as prescribed by the manufacturer; (c) the odometer has been tampered with or has not been repaired by the customer; (d) non-payment of premium or (e) the vehicle is registered outside of the of the United States, Guam and Puerto Rico. Your refund will be based on the full amount you paid for the plan, less a pro-rata adjustment for the time or mileage used, whichever is greater, less claims paid.
A cancellation refund check will be made payable and issued to you if no lien exists. Whenever a lien exists, the cancellation refund check will be made payable and issued to the lienholder.
Note: Plans sold beyond 12 months or 12,000 miles from the vehicle's original in-service date have a surcharge applied to the plan cost. $150 of the applicable surcharge is non-refundable after 60 days from the plan sale date. This statement does not apply to Arizona, California, Florida, Nevada, New Hampshire, Puerto Rico and Washington.
*Requests Received: The cancellation refund will be based on the date we receive written notification of the cancellation request.
No. We no longer offer extensions to our mechanical plans.
The information on this website is intended to provide only an outline of the coverages, benefits and exclusions regarding Mopar® Vehicle Protection Plans as offered and issued by FCA US LLC or a subsidiary. FL Lic. #65505. CA Lic. #0G94472. Services/component repairs made prior to the purchase of a plan are not covered. Complete details and coverage are provided in the plan provision. All transactions relating to any plan are governed solely by the plan provision of the purchased plan.
FCA Service Contracts LLC FCA SC LLC) is a wholly owned subsidiary of FCA US LLC.
Your plan is sold and administered by FCA SC LLC if you purchased your plan in: Florida, Hawaii, Maine, Minnesota, Mississippi, Missouri, Montana, New Hampshire, New Jersey, New York, Oregon, Puerto Rico, South Carolina, Texas, Vermont, Virginia, or Wyoming.
Your plan is sold and administered by FCA SC LLC if your plan covers an FCA US vehicle and you purchased your plan in: Alaska, Delaware, Georgia, Idaho, Indiana, Iowa, Kansas Kentucky, Maryland, Massachusetts, Michigan, New Mexico, North Carolina, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Tennessee, or West Virginia.
Your plan is sold and administered by FCA SC LLC if your plan covers a non-FCA US vehicle and you purchased your Plan in: Alabama, California, Illinois, Louisiana, Nevada, Utah or Washington.
FCA US Vehicle means Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo brand vehicles only.