All Chrysler, Dodge, Jeep® , Ram, FIAT® and Alfa Romeo vehicles, and most -but not all -competitive make vehicles are eligible for genuine Mopar® Vehicle Protection. You may purchase a plan foryour vehicle by visiting an authorized dealer or calling 1-866-818-9929. If you are interested in Mopar Vehicle Protection for a competitive make, please visit your authorized dealer to inquire about eligibility.
New Vehicle plans can be purchased anytime within 4 years and 48,000 miles of the vehicle's warranty start date (the date the vehicle was delivered to its original owner). Surcharges may apply after 1 year or 12,000 miles.
Certified Pre-Owned plans can be purchased on Chrysler, Dodge, Jeep® , Ram, FIAT® or Alfa Romeo vehicles with an active, Certified Pre-Owned Limited Warranty and an odometer that reads less than 75,000 miles.
Traditional Pre-Owned Vehicle plans can be purchased on vehicles that are no more than 10 model years old and with an odometer that reads less than 150,000 miles, or less than 125,000 miles for vehicles with a 5-year/60,000-mile Powertrain Limited Warranty provided by the manufacturer. Your dealer will complete a Vehicle Inspection to ensure the vehicle is eligible for coverage.
Convenience and Maintenance (non-mechanical) plans have specific enrollment rules. Please visit your local dealer for details.
Vehicle Protection is offered with a wide variety of time and mileage terms, up to 8 years and 125,000 miles.
New Vehicle plan coverage and Certified Pre-Owned Vehicle plan coverage begin on the vehicle's warranty start date (the date the vehicle was delivered to its original owner) and at zero miles. This coverage does not begin upon expiration of the new vehicle warranty.For example: Your vehicle's warranty start date is July 1, 2019 and the odometer reads 10,000 miles. You purchase a 5-Year / 100,000-Mile Maximum Care℠ plan on November 1, 2019. Your coverage starts on July 1, 2019 and expires on July 1, 2024 or when your odometer reads 100,000 miles, whichever occurs first.
Traditional Pre-Owned Vehicle plan coverage and most -but not all -Convenience and Maintenance (non-mechanical) coverage begin on the date and mileage when you purchase the plan.
For example: You purchase a pre-owned 2018 Chrysler vehicle on August 1, 2019 and the odometer reads 50,000 miles. On the same day, you purchase a 2-Year / Unlimited Mileage traditional Pre-Owned plan. Your coverage starts on August 1, 2019 and expires on August 1, 2021.
This website describes our best-selling plans, but yes, we have others. Call 1-866-818-9929 for details. Your local Chrysler, Dodge, Jeep® , Ram, FIAT® or Alfa Romeo dealer also offers these and many other specialized plans for mechanical coverage and maintenance, including commercial vehicle plans, vehicle theft deterrent, roadside assistance and lube oil and filter plans. Please visit your authorized dealer for details.
When you purchase genuine Mopar® Vehicle Protection from a Chrysler, Dodge, Jeep® , Ram, FIAT® or Alfa Romeo dealer, or by calling 1-866-818-9929, you will receive a personalized plan provision directly from your dealership or via eMail. The plan provision will provide a detailed description of the benefits, coverage, terms and conditions of your plan. You can also obtain a copy of your personalized plan provision from this web site. If you didn’t receive a copy of your plan provision, please call Mopar Vehicle Protection at 1-800-521-9922 and we'll send you a copy.
Customers are responsible for proper operation and maintenance of vehicles covered by Mopar® Vehicle Protection, just as if the vehicle is operating under warranty. Please refer to the Owner's Manual supplied by FCA US LLC (or other vehicle manufacturer) for detailed information. Be sure to keep all receipts and work orders related to the maintenance of your vehicle. This will help to determine if the recommended maintenance schedule was followed, should the need arise.
If you wish to increase your level of coverage (for example, switching from Added Care Plus℠ to Maximum Care℠) extend your time or mileage terms and/or change your deductible, you may do so by visiting the dealer where you purchased your Mopar® Vehicle Protection. If this is not possible, please call Mopar Vehicle Protection at 1-800-521-9922 for further information. New Vehicle plans may be changed within 4 years and 48,000 miles of the vehicle's warranty start date (the date the vehicle was delivered to its original owner). Traditional Pre-Owned Vehicle plans may be changed within 90 days of plan purchase.
You may visit the dealer where you purchased your Mopar® Vehicle Protection or send your change request to:
Please allow 30 days for changes to be processed.
Please return to the dealer where you purchased your Mopar®
Vehicle Protection. If you purchased your plan over the phone from one of our specialists, please return to the dealer where you purchased your vehicle. If this is not possible, you may request service at any Chrysler, Dodge, Jeep®
, Ram, FIAT®
or Alfa Romeo dealer in the United States (including Guam and Puerto Rico), Canada or Mexico. You can use the Find a Dealer feature on this website to locate the nearest authorized dealer. In all these cases, service will be performed using new or authorized remanufactured Mopar parts.
If you are driving a vehicle that is not manufactured by FCA US LLC, please return to the dealer where you purchased your Mopar Vehicle Protection. If they are not able to assist you, contact a dealer responsible for selling and servicing that make and model. In this case, you or the repairing dealer must contact Mopar Vehicle Protection at 1-800-521-9922 so we can authorize any repairs before they are started.
Rental vehicles should be obtained from the repairing dealer or a licensed rental agency. Rental coverage is subject to state and local laws and the policies imposed by the rental agency. Mopar® Vehicle Protection is not responsible for any refusal by a rental agency to rent a vehicle to you.
We endeavor to process reimbursement requests within 60 days of receipt.
In most, but not all, cases, remaining coverage may be transferred to a second owner of the vehicle at the time of vehicle sale. A $50 option transfer fee will be applied (in most states). Your personalized plan provision describes the transfer rules applicable to your plan and the transfer fee in your state. If you have financed your Mopar®
Vehicle Protection, the plan needs to be paid in full before you can transfer it.
We recommend that you take your personalized plan provision and the completed transfer form to your Chrysler, Dodge, Jeep® , Ram, FIAT® or Alfa Romeo dealer and they will assist you with the transfer.
If this is not possible, please complete and sign the transfer portion of your plan provision. Transfer requests need to be signed by the person to whom the plan provision was originally issued and they need to be received by Mopar Vehicle Protection within 60 days of the ownership change.
Please mail the completed transfer form with the transfer fee to:
Mopar Vehicle Protection
P.O. Box 2700
Troy, MI 48007-2700
CANCELLATION POLICY: If you are the original purchaser of the plan, and coverage under the plan has not expired or been terminated, you may cancel if you have not authorized transfer of plan coverage to a new owner. To cancel the plan, you may take your plan to any dealer. The dealer will contact us to request termination of your contract. If your vehicle is repossessed or rendered a total loss, and your plan was financed with your vehicle, your rights under this plan transfer to the lienholder.The lienholder is then responsible for requesting termination of the plan through the dealer where the plan was purchased. If the plan was not financed, any refund due will be paid to you by check in your name from FCA US LLC.
If there is no dealer in your area, mail your cancellation request, along with your plan provision, proof of payoff and current mileage on the vehicle to:
Mopar® Vehicle Protection
P.O. Box 2700
Troy, MI 48007-2700
On cancellation requests received* within the first 60 days from the original purchase date ofthe plan, you will be refunded the full amount you paid for the plan, provided no claims have been paid against the plan. In the event claims have been paid, or requests received* after 60 days, your refund will be based on the full amount you paid for the plan, less a pro-rata adjustment for time or mileage used, whichever is greater, less a $75 cancellation fee. We reserve the right to cancel the plan after issuance should it be discovered that: (a) the vehicle is ineligible or has been modified/altered to make it ineligible after plan coverage has been in effect; (b) failure of the customer to maintain the vehicle as prescribed by the manufacturer; (c) the odometer has been tampered with or has not been repaired by the customer; (d) non-payment of premium or (e) the vehicle is registered outside of the of the United States, Guam and Puerto Rico. Your refund will be based on the full amount you paid for the plan, less a pro-rata adjustment for the time or mileage used, whichever is greater, less claims paid.
A cancellation refund check will be made payable and issued to you if no lien exists. Whenever a lien exists, the cancellation refund check will be made payable and issued to the lienholder. Note: Plans sold beyond 12 months or 12,000 miles from the vehicle's original in-service date have a surcharge applied to the plan cost. $150 of the applicable surcharge is non-refundable after 60 days from the plan sale date. This statement does not apply to Arizona, California, Florida, Nevada, New Hampshire, Puerto Rico and Washington.
*Requests Received: The cancellation refund will be based on the date we receive written notification of the cancellation request.
I have a question that I did not see listed. Who can I contact for more information?
Please call Mopar® Vehicle Protection at 1-800-521-9922
The information on this website is intended to provide only an outline of the coverages, benefits and exclusions regarding Mopar® Vehicle Protection Plans as offered and issued by FCA US LLC or a subsidiary. FL Lic. #65505. CA Lic. #0G94472. Services/component repairs made prior to the purchase of a plan are not covered. Complete details and coverage are provided in the plan provision. All transactions relating to any plan are governed solely by the plan provision of the purchased plan.
Mopar Vehicle Protection plans are offered and issued by FCA US LLC.
FCA Service Contracts LLC is a wholly owned subsidiary of FCA US LLC and, in some instances, may be the obligor and/or administrator of your plan.
FCA US Vehicle means Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo brand vehicles only.