FCA US regards the safety and security of our customers and their families as paramount. Please see our list of FAQs below to learn more about recalls and the precautions we take to keep you safe. If you don't see your concern listed, chat with us and one of our representatives will help answer any questions you may have.

Recent Recall Announcements

  • Tailgate Latch Recall
  • BRAKE TRANSMISSION SHIFT INTERLOCK (BTSI) RECALL
  • Takata Airbag Recalls
  • PCM Software Upgrade

FCA US LLC is voluntarily recalling U.S.-market pickup trucks to upgrade their tailgate locking mechanisms. The power locking mechanisms in the tailgates of certain pickups may break over time. If this were to happen, the vehicle's tailgate may unlatch.

The FCA campaign number for this safety recall is U74.

The recall affects certain Ram 1500, 2500 and 3500 pickups from model years 2015 through 2017. Trucks equipped with manual tailgate locks are excluded from the campaign, as are those with eight-foot cargo beds.

VINs are currently searchable on our recalls.mopar.com website.

The redesigned-for-2019 Ram 1500 also is unaffected. Its tailgate mechanism benefits from a new design that delivers enhanced functionality, such as lift-assist.

WHAT YOU NEED TO KNOW

A remedy is currently available to fix tailgate latch assemblies affected by this recall. FCA will alert vehicle owners, by mail, throughout the month of September, 2018. Once notifications are received, any authorized Chrysler, Jeep, Dodge or RAM dealer can repair affected vehicles, free of charge.

FCA US is unaware of any related injuries or accidents.

In the interim, FCA US reminds that all loose cargo should be secured while driving, as stated in the operating manuals of the affected vehicles.

Further, FCA US pickups offer alternate features to accommodate load security, such as tie-down rings, cleats, high-friction bed-liners, bulkhead dividers, and bed-extenders.

FAQs
Why is my vehicle being recalled?

The purpose of the recall is to upgrade the tailgate locking mechanisms. The power locking mechanisms in the tailgates of certain pickups may break over time. If this were to happen, the vehicle's tailgate may unlatch.

Is there anything owners can do in the meantime to ensure their safety prior to the recall being performed?

In the interim, FCA US reminds that all loose cargo should be secured while driving, as stated in the operating manuals of the affected vehicles.

Additionally, FCA US pickups offer alternate features to accommodate load security, such as tie-down rings, cleats, high-friction bed-liners, bulkhead dividers, and bed-extenders.

When will service become available?

A remedy is NOW available to fix tailgate latch assemblies affected by this recall. FCA will alert vehicle owners, by mail, throughout the month of September, 2018.

Why isn't the new Ram affected?

The 2019 Ram offers enhanced tailgate functionality, which required the redesign of its tailgate mechanism. Among the enhancements: lift-assist, to reduce the effort required to close it.

What You Need to Know

FCA US LLC is voluntarily recalling an estimated 1.66 million trucks in the U.S. to help prevent occupants from inadvertently moving the vehicles' gear-shifters out of the "park" position.

The recall is limited to vehicles equipped with shifters mounted on their steering columns. Those with rotary-dial shifters or floor-mounted shifters are unaffected.

Affected are certain 2010-2018 Ram 2500 and 3500 pickups; 2011-2018 Ram 3500, 4500 and 5500 chassis cabs; and 2016-2018 Ram 3500 chassis cabs with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs. Certain 2009-2018 Ram 1500 pickups are also included in the campaigns, but heavy-duty trucks represent the majority of affected vehicles.

The FCA campaign numbers for this safety recall are T79 and U11.

Parts are currently available to remedy this condition on ALL model year trucks . Any authorized Chrysler, Jeep®, Dodge or RAM dealer can repair affected trucks, free of charge. To do this, the Brake Transmission Shift Interlock function will be tested and replaced if necessary. Additionally, the Body Control Module will be reprogrammed.

VINs are currently searchable on our recalls.mopar.com website.

An FCA US review of field data led to the discovery that Brake Transmission Shift Interlock (BTSI) may not function properly if subject to specific high-temperature conditions for prolonged periods. The conditions are consistent with those that occur when there is protracted brake-pedal application while a vehicle is idling in park.

If BTSI becomes disabled, a vehicle's shifter may be moved out of park without brake-pedal application, or the presence of a key in the ignition. In such circumstances, a vehicle may exhibit inadvertent movement - if its parking brake has not been set, as recommended in FCA US owners' manuals.

The Company is aware of seven potentially-related injuries and a small number of potentially-related accidents.

In the meantime, FCA US urges all customers to use their parking brakes, as recommended in their owners' manuals, and to ensure that child occupants are not left unattended.

Frequently Asked Questions
Why is my truck being recalled?

The Brake Transmission Shift Interlock (BTSI) locking pin on your vehicle may become stuck in the open position. A BTSI locking pin stuck in the open position may allow the transmission to be shifted out of PARK and to any gear position without depression of the brake pedal and/or without the key in the ignition (or without the key being present, if equipped with Keyless Enter-N-Go). The ability to shift the transmission out of the PARK position without a key in the ignition, or a brake pedal application, may increase the potential for an unintended vehicle rollaway that may result in a vehicle crash or injury without prior warning .

Is there anything owners can do in the meantime to ensure their safety prior to the recall repair being performed?

Engaging the parking brake every time the operator exits the vehicle is important, and something FCA US warns operators to do in the owner's manual. Engaging the parking brake , when the vehicle's transmission is in the PARK position, will help prevent inadvertent or sudden movement of the truck if the recalled component becomes disabled.

What You Need to Know

Parts to remedy ALL FCA US vehicles included in ALL active safety recall campaigns related to driver and/or passenger airbag inflators manufactured by Takata Corporation are now available.

To help control the proper allocation and inventory of parts, customer notifications are being prioritized by geography and make and model year of vehicle. Affected owners should contact their dealer when notification is received to schedule an appointment for repairs.

If affected owners are seeking to have their vehicle repaired before receiving this notification, they can contact their Chrysler, Dodge, Jeep® or RAM dealer to inquire about part availability, and can have their vehicle repaired. All FCA US dealers have access to parts to repair all vehicles included in active safety recall campaigns related to driver and/or passenger airbag inflators manufactured due by Takata Corporation.

If you require assistance in scheduling an appointment for this FREE repair, please call 866-220-6765.

In 2015 and 2016, Takata Corporation advised the National Highway Traffic Safety Administration (NHTSA) that a significant number of its driver and passenger airbag inflators that contain a non-desiccated phase stabilized ammonium nitrate (PSAN) propellant (an ammonium nitrate propellant without a chemical drying agent) are defective.

Prolonged exposure to high absolute humidity and high temperatures may cause the propellant to degrade.

Activation of degraded non-desiccated ammonium nitrate may cause an inflator rupture during normal airbag deployment events, possibly propelling metal fragments through the vehicle cabin that could result in serious injury or death.

For more information about the Takata Recall expansion, please visit www.safercar.gov/rs/takata/.

Frequently Asked Questions
Which vehicles are affected by Takata-related FCA US safety recall campaigns?

Please visit the Takata Airbag Inflator Recalls page for details regarding affected vehicles.

My vehicle is not currently included in any Takata-related safety recall campaign. Will it be involved in a future phase?

NHTSA and Takata are prioritizing future recalls based on when the affected inflators are likely to pose an unreasonable risk to safety, considering time, temperature and environmental moisture. Therefore, the recall plan has been structured with phases and three geographic zones based on time in service and climatic conditions. For more information, visit www.safercar.gov/rs/takata/

My vehicle is not currently included in any Takata-related safety recall campaign. When will the remedy be available for my vehicle?

NHTSA and Takata are finalizing plans to initiate multiple recalls for all affected vehicles that will be released in phases beginning in May 2016 and continuing through 2019. Registered owners of involved vehicles will be notified by FCA US as each additional Takata recall is filed and phases are announced between May 2016 and 2019.

What should I do to determine if my vehicle will be involved in a future phase?

FCA US recommends that you regularly check recall applicability using recalls.mopar.com or www.safercar.gov . You will need to input your 17-digit vehicle identification number (VIN) to obtain specific information about your vehicle.

Are any vehicles currently being manufactured by FCA US equipped with Takata frontal airbag inflators manufactured with PSAN propellant that does not include a desiccant?

FCA US has completed the process of phasing out the use of Takata frontal non-desiccated PSAN airbag inflators as of June 23, 2016. Current model year vehicles produced before this date are not subject to a current recall. Based on multiple independent investigations and NHTSA's independent expert, NHTSA has concluded that the non-desiccated Takata frontal airbag inflators do not pose an unreasonablerisk to safety until they reach a certain level of propellant degradation after long-term exposure to environmental moisture and fluctuating high temperatures. NHTSA and Takata are prioritizing recalls based on when affected inflators are likely to pose an unreasonable risk to safety, considering time, temperature and environmental moisture, which depends in part on a vehicle's operating location. According to NHTSA's current order, all of these components will be recalled by the end of 2018.

What if I have additional questions or concerns?

If you have additional questions or concerns, contact the FCA US Recall Information Center at 866-220-6765

FCA US LLC is voluntarily recalling an estimated 4.8 million U.S.-market vehicles to upgrade software in their Powertrain Control Modules.

Though this upgrade addresses an unlikely sequence of events that may compromise cruise-control functionality, FCA is taking this action out of an abundance of caution.

The Company is recommending that affected customers avoid using cruise control until their vehicles are equipped with the upgraded software.

FCA CAMPAIGN NUMBERS and AFFECTED VEHICLES:

The FCA campaign numbers for vehicles affected by this Safety Recall are U49, U59, U60, U61, U62, U63, U64, U65, U66, U68 and U73.

These recalls involve the following vehicles equipped with automatic transmissions and gasoline-powered engines:

  • 2015-17 Chrysler 200 sedan
  • 2014-18 Chrysler 300 sedan
  • 2017-18 Chrysler Pacifica minivan
  • 2015-18 Dodge Challenger coupe
  • 2014-18 Dodge Charger sedan
  • 2014-18 Dodge Journey CUV
  • 2014-18 Dodge Durango SUV
  • 2014-18 Jeep Cherokee SUV
  • 2014-18 Jeep Grand Cherokee SUV
  • 2018 Jeep Wrangler
  • 2014-19 Ram 1500 pickup
  • 2014-18 Ram 2500 pickup
  • 2014-18 Ram 3500 pickup
  • 2014-18 Ram 3500 cab chassis
  • 2014-18 Ram 4500/5500 cab chassis
  • 2018 Jeep Compass (International Only)
  • 2015-2019 Dodge Challenger (6.4L)
  • 2014-2019 Dodge Charger (6.4L)

*Vehicles with manual transmission or diesel engines are NOT included.

What you need to know

Software is currently available to fix vehicles affected by these Safety Recalls. FCA will alert vehicle owners, by mail, throughout the months of June and July 2018. Once notifications are received, any authorized Chrysler, Jeep, Dodge or RAM dealer can repair affected vehicles, free of charge.

FCA US is unaware of any related injuries or accidents involving the affected vehicles, which span six model-years and account for more than 200 billion travel miles.

The Company is recommending that affected customers avoid using cruise control until their vehicles are equipped with the upgraded software.

FAQs
Why is my vehicle being recalled?

When the Cruise Control feature is being used, the system, in response to driving conditions such as varying road grades, will automatically initiate acceleration, as needed, to help vehicles maintain driver-selected speeds.

FCA engineers determined that in certain vehicles, if such an acceleration were to occur simultaneously with a short-circuit in a specific electrical network, a driver could be unable to cancel cruise-control. However, if this sequence of events were to occur, cruise-control acceleration can be overpowered by the vehicle’s brakes.

The vehicle may also be stopped by shifting it into neutral and braking accordingly. Regardless of the mitigation strategy, the vehicle may be placed in park once it has stopped, at which point cruise-control is cancelled.

Is this issue related to other “acceleration” concerns that have been reported in the media?

No. A unique sequence of events must occur before a customer has a problem. They include acceleration, as happens automatically with cruise-control, and a simultaneous short-circuit in a specific electrical network. Nevertheless, we issued this recall out of an abundance of caution.

Is there anything owners can do in the meantime to ensure their safety prior to the recall being performed?

The Company is recommending that affected customers avoid using cruise control until their vehicles are equipped with the upgraded software.