There are many things to consider when getting your vehicle repaired. Is the shop certified? Is the technician qualified? Do they use authentic OEM parts? Will they get my vehicle back to its pre-accident condition? Use an FCA US LLC Certified Collision Repair Facility, and the answer would be yes to all of the above. Search below and find the location that's right for you.
Although we hope it never happens, sometimes accidents do occur. Take a look at these tips below so you'll be prepared if you ever find yourself in an accident situation.
Just a few precautions that could save you hours of headache.
Believe it or not, this is a very important step. Just as vehicles and drivers vary, so do insurance policies - from the coverage to repair exclusions. Did you know...
OEM parts requirements vary by state, and that requesting specifically that OEM parts be used in your vehicle repairs often entails paying an additional insurance premium or rider?
Here are some more tips of what to look for in your policy and how to make sure you have appropriate coverage for your vehicle. Learn more on how Liberty Mutual Insurance helps FCA US LLC vehicle owners save on car insurance.
It's not always possible to think clearly about what you'll need at the scene of an accident. But these handy tools will help you be ready to gather the info you'll need.
Steps to help you stay focused during an emotional moment.
Take a moment to make sure you and your passengers are OK. If anyone is hurt, or not feeling well, dial 911 immediately. Then, turn on your hazard lights and, if your vehicle is drivable, move it to a safe spot. Be careful exiting the vehicle.
If you're going to need your vehicle towed, contact Roadside Assistance at 1-800-521-2779. While towing is not covered under the warranty, most insurance companies reimburse for this. And don't forget, it's your right to choose what dealership/repair shop your vehicle is taken to.
Note the other driver's info or take photos that show:
And if there were any witnesses, it's important to get their information, too.
Fully assess your vehicle and make notes or take photos thats how any dents, scrapes or other damage. This will be vey helpful for insurance purposes.
Get your vehicle - and your life - back on-track fast.
Accidents, even small ones, are a major disruption. But understanding your rights as a consumer when it comes to communicating with your insurance company and a body shop can help lessen the stress of the situation.
Report the accident to your insurance company, ideally within 48-hours. File an accident report with local police and/or DMV as-required.
Check whether your policy includes coverage for authentic OEM parts to be used in a collision repair. Since aftermarket parts are often cheaper, complete OEM coverage can sometimes require an insurance premium/rider. Coverage varies by policy and OEM parts requirements vary by state, learn more here.
There are many things to consider when choosing the right body shop. But the only way to ensure your vehicle will be repaired correctly, with all OEM parts, is to choose an FCA US LLC Certified Collision Repair Facility.
Ask specifically that OEM parts be included in the repair estimate. Remember, using non-OEM parts compromises your safety, as well as your vehicle's performance and value.
Don't release your vehicle from a tow yard until you've found the auto body shop you want to use. And don't sign anything until you understand the estimate and agree to the repairs and parts listed. Be clear about the repair timeline and ask questions to understand expectations from the repair facility.
Many repairs happen below the surface, where safety and performance can be most compromised. Here are some helpful tips on what to look for when retrieving your repaired vehicle.
Does your vehicle have a lithium-ion battery? Learn how to handle your lithium-ion battery and contact the dealership you purchased your vehicle from to arrange an assessment after an accident. Learn More
Repairs after a collision affect the safety and performance of your vehicle, not just how it looks. By ensuring your repairs are made using Mopar® collision parts over aftermarket ones, you'll have the advantage of quality parts engineered to fit and function specifically in your FCA US LLC vehicle. So be sure to check whether your insurance policy includes coverage for authentic OEM parts. See below for a few examples of the Mopar® Difference.
The quality of an aftermarket part cannot compare to an authentic Mopar® part. We performed a 12-week corrosion test on a Mopar® fender and an aftermarket fender. Both fenders were scratched and exposed to extreme conditions designed to simulate 5-years of exposure to snow, humidity, salt and fog. The results undeniably show the durability of the Mopar® part.
Fascias that won't warp. Headlamps that properly align and output optimum light for driver safety. High-strength sheet metals that are integral to a durable chassis structure. Mirrors that guide you with a crash avoidance system. Mopar® parts are all built with the highest quality materials and tested to meet safety and structural guidelines that are difficult to reproduce in the aftermarket.
Whether it's a fender or a headlamp - when a part fits right, it performs better...it's really that simple. Take Mopar® glass, for example. Because the windows are designed specifically for FCA US LLC products, they have the optimum fit in your vehicle, which can prevent a variety of problems in the long run - from leaks and unwanted wind or road noise, to water damage and corrosion. Non-Mopar® parts that deviate from FCA US LLC specifications can require extensive rework for acceptable appearance, fit and finish.
After-market. Like-kind/quality (LKQ). Reconditioned. Or even counterfeit! These are some examples of non-OEM parts. Insist on authentic Mopar® collision parts for quality repairs that will return your vehicle to it's original safe and reliable condition. Only Mopar® parts:
Our Anti-Corrosion Limited Warranty includes perforation (metal rust-through) due to corrosion in normal use. Replacement sheet metal products, which prove to be defective due to perforation (inside-out rust-through only) will be repaired or replaced at the option of FCA US LLC. If the vehicle is eight (8) model years old or more, FCA US LLC may replace the defective part with a comparable salvage part.
This warranty is not transferable to a subsequent owner of the vehicle. FCA US LLC warrants, to the original purchaser only, Mopar® Replacement Sheet Metal products, including plastic bumper covers and grilles, against defects in material or workmanship for as long as the original purchaser owns the vehicle on which the part is installed.
If you regularly work on Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo brand vehicles, or if you simply want to build a winning service reputation using Mopar® collision parts, then MoparRepairConnection.com is for you. Set up your free account today and get the inside scoop on Mopar® collision parts, plus get access to technical resources, repair manuals, repair tips and more.GET CONNECTED
Contact Mopar® Customer Care today and one of our representatives will help you find what you're looking for or answer any questions you may have.