GET DETAILED INSTRUCTIONS FOR YOUR UCONNECT SYSTEM AND SMARTPHONE
Find your operating system
View Android version
Uconnect Smartphone Pairing Guide
Step 1: Complete the following steps on the system:
First, press the 'Phone' icon on the Uconnect® Touch Screen.
Press 'Yes'
Step 2: Complete the following steps in the phone:
Select 'Uconnect' as the paired device.
When prompted on the phone, enter the 4-digit PIN number shown on the Uconnect Touch Screen and accept.
Step 3: Complete the following steps on the system
Once paired, you can set your phone as the favorite by pressing 'Yes.'
Your phone is now paired and ready for hands-free calling.
Press the Uconnect Phone button on your steering wheel to begin.
Press the Uconnect Phone button on your steering wheel to begin.
Helpful tips to improve Wireless Connectivity performance with your Uconnect® system
Your phone won't pair to system
● Perform a hard reset in the phone by removing the battery (if removable – see your phone's owner's manual).
● Delete the pairing history in your phone and Uconnect® system, which is usually found in the phone's Wireless Connectivity® settings.
● Verify you are selecting “Uconnect” in the discovered Wireless Connectivity devices on your phone.
Your phone won't reconnect to the system after pairing
● Set your phone to "auto-connect" or "trusted device" within the phone's Wireless Connectivity® settings
● Perform a factory reset on your phone. Refer to your phone manufacturer or cellular provider for instructions.
● Many phones don't automatically reconnect after being restarted. Your phone can still be connected manually.
Your phonebook didn't download
● Check “Do not ask again," then accept the “phonebook download” request on your phone.
● Up to 2000 contact names with four numbers per contact will transfer to the system's phonebook. Check with your phone manufacturer or cellular provider to avoid having duplicate contacts stored on your phone.
Text messaging through your system doesn't work
● Check “Do not ask again," then accept the “connect to your messages” request on your phone.
● Verify that your phone has the Wireless Connectivity® feature (Message Access Profile).
You can't make a conference call*
● Please keep in mind, Verizon, Sprint and US Cellular do not support conference calling.
You can't make a call while connected to the AUX jack
● Plugging in your phone to AUX while connected to Wireless Connectivity® will disable Hands-Free Calling. Do not make calls while your phone is plugged into the AUX jack.
You're having trouble streaming music via Wireless Connectivity®
● Before driving, start the music app on your phone. Your phone may have closed the app to conserve battery. Restart it by opening the music app and pressing play.
*Not available in Canada
Uconnect® 4, 4C and 4C NAV with the 8.4-Inch Touchscreen
Disconnecting a Smartphone or an Audio Device
Press the Pairing button on the touchscreen.
Press the Paired Phones and Audio Devices buttons on the touchscreen.
Press the Settings button located to the right of the device name.
The options pop-up will be displayed.
Press the Disconnect Phone button on the touchscreen.
Press the X to exit out of the Settings screen.
Deleting a Phone or an Audio Device
Press the Pairing button on the touchscreen.
Press the Paired Phones and Audio Devices button on the touchscreen.
Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device.
The options pop-up will be displayed.
Press the Delete Phone button on the touchscreen.
Press the X to exit out of the Settings screen.
Uconnect® 4 with the 7-Inch Touchscreen
Disconnecting A Smartphone or an Audio Device
Press the Pairing button on the touchscreen.
Press the Paired Phones and Audio Devices button on the touchscreen.
Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device.
The options pop-up will be displayed.
Press the Delete Phone button on the touchscreen.
Disconnecting A Smartphone or an Audio Device
Press the Phone Settings button on the touchscreen.
Press the Paired Phones or Paired Audio Devices button on the touchscreen/li>
Press the Settings button located to the right of the device name.
The options pop-up will be displayed.
Press the Disconnect Device button on the touchscreen.
Press the X button to exit out of the Settings screen.
Deleting a Smartphone or an Audio Device
Press the Phone Settings button on the touchscreen.
Press the Pair Phones or Paired Audio Devices button on the touchscreen.
Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device.
The options pop-up will be displayed.
Press the Delete Device button on the touchscreen.
Press the X button to exit out of the Settings screen.
Uconnect® 3 with the 5-Inch Touchscreen
To disconnect a specific smartphone or Wireless Connectivity® audio device, proceed as follows:
Access the Settings menu.
Select the Phone/Wireless Connectivity button.
Select the Paired Phones or Paired Audio list using the corresponding button on the display.
Select the specific device (smartphone or Wireless Connectivity device).
Press the Disconnect button.
Deletion of a Mobile Phone or a Wireless Connectivity® Audio Device To delete a smartphone or Wireless Connectivity® audio device from a list, proceed as follows:
Access the Settings menu.
Select the Phone/Wireless Connectivity button.
Select the Paired Phones or Paired Audio list using the corresponding button on the display.
Select the device (mobile phone or Wireless Connectivity device).
Press the Delete Device button.
A confirmation screen will appear on the display:
●Press the Yes button to delete the device.
● Press the No button to cancel the operation.
WE’RE HERE TO HELP
Learn About Connected Services
Pairing your phone is just the beginning. Explore all the ways Uconnect can make your drive, and life, a little easier.
