Collision Assistance

Authentic Mopar® Collision Repair Parts

Why Choose Authentic Mopar® Collision Repair Parts?

Because you have the right to be safe no matter where the road of life takes you. Our parts have been designed, engineered, and tested exclusively for Chrysler, Dodge, Jeep®, Ram and FIAT® vehicles - so your vehicle can once again look and perform as it should.

Watch the video to learn more about how Authentic Mopar Collision Repair Parts offer peace of mind for your drive.

When you insist on Authentic Mopar Collision Repair Parts, it's a difference you can see:

  • They install with a precise, good-as-new fit
  • They're tested to help ensure your safety
  • They utilize the same materials, paints and coatings as your vehicle to match its finish
  • They maintain the same level of corrosion protection durability as your vehicle did when it was new
  • They help protect your vehicle's value in the event of an accident
Keeping Your Vehicle Like New

Keeping your vehicle like new helps ensure you'll get the greatest return on your investment at the time of resale. Also, if you lease your vehicle, you'll be expected to return it up to standard; otherwise, you may be required to pay additional termination charges. Authentic Mopar® Collision Repair Parts help protect your safety and your investment, and help minimize the possibility that your vehicle will lose some of its value.

Helping You Stay Prepared

Although we hope it never happens, sometimes accidents do occur. To help you stay prepared and empowered, please consider the following tips:

Before an Accident Occurs:
  1. Download the Accident Report Form . We recommend keeping it in your glovebox to ensure it’s on hand in case you need it.
  2. Choose your own repair facility. It's your right to choose where you want your vehicle repaired. Knowing that your vehicle will be repaired by trained Mopar Service Experts, with the right repair documentation, the right equipment, materials, and the use of the OEM parts necessary to bring your vehicle back to pre-accident condition will give you peace of mind when the need arises. That’s why we recommend using a certified Chrysler, Dodge, Jeep®, Ram or FIAT® collision assistance repair facility.
  3. Know your rights. Each owner has certain rights with regard to accident repair. Among these may be the "right to approve what kind of parts are used on the vehicle" and to be informed of "what kind of parts are going to be used before repair begins". And, don't forget to get an estimate for your repairs. You need to be certain of what you and your insurance company are paying for. Knowing the difference between different grades of parts and demanding the use of authentic Mopar® Collision Repair Parts can help your vehicle retain its value, ensure your future safety and protect your warranty coverage.
  4. If a tow truck does not arrive in the first few minutes, call for a tow. Our Roadside Assistance team is here for you 24/7 at 1-800-363-4869. Although accident towing is not covered by your warranty, our Customer Care team understands the needs of your vehicle. The cost of the tow is your responsibility, but you can still control the destination of your vehicle, and most insurance companies reimburse that expense.

Your Insurance Coverage

Each province has unique minimum liability insurance requirements you must carry. For information on those requirements, please see your insurance provider. As you determine how to protect your vehicle, here are a few points to consider:

  • Your automobile insurance policy is a binding legal contract. Be sure to read and understand it.
  • A standard automobile insurance collision assistance policy should pay for covered repairs up to the fair market value of your vehicle less any deductible you have chosen for your policy. It's important to remember that this value can be significantly lower than the cost of replacing your vehicle (or your loan balance). If your vehicle is financed or leased, you may need "gap insurance" in order to be reimbursed any difference between what you owe and what the vehicle is worth.
  • In addition to gap insurance, many companies offer replacement cost coverage to cover the total cost of replacing your new vehicle(s) in the event of a total loss.
  • Insurance companies are increasing their use of "non-OEM" parts (including salvage, rebuilt, remanufactured, and aftermarket parts).
  • Some insurance companies have specific additional premiums to add the right to repair with all OEM parts. Check with your insurer about how much this will add to your premiums.
  • It is important to remember that your vehicle is designed to perform as a system and must pass strict tests to help ensure the safety of the occupants. Replacement of parts with anything other than genuine OEM parts could affect future performance. Therefore, be sure to know what type of parts your insurer will use in case of an accident, prior to accepting coverage.
  • Some provinces have responded to this issue and have specific rules regarding the use of non-OEM parts. Below are two examples from the Province of Ontario and the Province of Saskatchewan:
From Province of Ontario:

Your insurance company cannot require or demand that you have the repairs made at a certain body shop of their choice. They are only able to suggest a direct repair shop or through their DRP (Direct Repair Program). In fact, Ontario Law is very clear and insurers are required to tell you that it is ultimately your choice where you choose to repair your vehicle. Always remember that the objective of repairing your car after a collision is to restore it to pre-accident condition. For more information contact the insurance bureau of Canada – www.ibc.ca

From Saskatchewan Government Insurance (SGI):

SGI will specify recycled, remanufactured or aftermarket parts on any vehicle model older than the current year, unless you carry replacement cost coverage under an SGI Canada Auto Pak Policy.

Note: If you want OEM parts used to repair your vehicle, simply inform your vehicle repair shop and they will bill you directly for the difference in cost.

If you have a vehicle model that is not the current year but you have replacement cost coverage with your SGI Canada Auto Pak Policy, then you will have your vehicle repaired with original parts.

  • Be sure to know your rights within your province. To learn the laws or regulations in your province, go to your provincial website and search for: insurance regulations and auto body repair parts.

Our Anti-Corrosion Warranty

This limited warranty includes perforation (metal rust-through) due to corrosion in normal use. Replacement sheet metal products, which prove to be defective due to perforation (inside-out rust-through only) will be repaired or replaced at the option of FCA Canada Inc. If the vehicle is eight (8) model years old or more, FCA Canada Inc. may replace the defective part with a comparable salvage part.

This warranty is not transferable to a subsequent owner of the vehicle. FCA Canada Inc. warrants, to the original purchaser only, Mopar® Replacement Sheet Metal products, including plastic bumper covers and grilles, against defects in material or workmanship for as long as the original purchaser owns the vehicle on which the part is installed.

WHAT'S NOT COVERED

This warranty does not cover corrosion due to fire, accident, vehicle abuse, owner negligence or vehicle alteration; corrosion caused by sand, hail, airborne fallout, chemicals, salt, road hazards or stone damage; or surface paint deterioration or corrosion (other than inside-out perforation).