We collect data to serve you and others with relevant information about FCA Canada. As you use our websites and apps, we may collect information about you, your activity, preferences, location and transactions for the following purposes:
We may use technologies (such as cookies, pixels, or similar technologies) and third party services (such as analytical tools) on our websites and apps to collect data. We use this data to:
You may set your browser to notify you when you receive a cookie or to refuse receiving it. Further, you may opt-out of receiving certain third-party behavioral ads by visiting the Digital Advertising Alliance, at http://www.aboutads.info/choices. Please note that even if you opt-out, or set your browser to reject cookies, you may still see FCA Canada advertisements; however, such advertisements are not displayed to you based on cookies.
You may contact our privacy officer at firstname.lastname@example.org for any privacy or data-protection related question. We may ask you to verify your identity before processing your request.
For information on recalls and campaigns involving your vehicle, enter your 17 digit Vehicle Identification Number (VIN) in the space below then select SUBMIT.
A VIN is a Vehicle Identification Number. It is a 17-character alphanumeric identifier or a manufacturer’s serial number. Each character in the VIN number has a significant meaning. Together, they create a number that provides information about the vehicle and its unique history.
The VIN can be found on the VIN plate located on the driver's side of the dashboard just below the windshield (1). The VIN can also be found on the driver-side doorframe label (2), as well as on documents related to the vehicle's registration, title and insurance.
FCA Canada Inc. regards the safety and security of our customers and their families as paramount and is fully committed to producing a vehicle with long-lasting reliability.
Your confidence in our products and our service is of the utmost importance to us. As a result of our commitment to you, we may periodically recall a vehicle to correct a problem or improve overall performance and integrity.
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